FAQ
Frequently Asked Questions
Please tell us what you need. Our team is ready and happy to help.
What services does 24Ex Delivery Service offer?
We provide a wide range of delivery solutions, including express courier services, same-day and next-day delivery, last-mile logistics, freight forwarding, and e-commerce shipping.
How can I track my shipment?
You can track your shipment in real-time using our online tracking system. Simply enter your tracking number on our website to get the latest updates on your delivery status.
Do you offer same-day or overnight delivery?
Yes! We provide same-day and overnight delivery services for urgent shipments, ensuring your packages reach their destination on time.
What areas do you cover?
We operate across the UAE, offering nationwide delivery services. We also provide international shipping options for businesses and individuals.
How do I request a delivery or get a quote?
You can request a delivery or a quote by visiting our website, filling out the contact form, or reaching out to our customer support team.
What types of packages can I send?
We handle documents, parcels, e-commerce shipments, bulk deliveries, and freight. If you have special shipping requirements, contact us for a customized solution.
How do I schedule a pickup?
You can schedule a pickup through our website or by contacting our customer support team. We offer flexible pickup options to suit your convenience.
What payment methods do you accept?
We accept cash on delivery (COD), credit/debit cards, and bank transfers for both individual and business customers.
What happens if my package is delayed or lost?
We take every precaution to ensure timely and secure deliveries. In case of delays or lost packages, please contact our support team, and we will assist you in resolving the issue promptly.
How can I become a delivery partner or join the 24Ex team?
We are always looking for dedicated drivers and logistics professionals to join our team. Visit our “Join Our Team” page or contact us for more details.
